Veterans Recreation Supervisor | Resort Activities | Full-Time Jobs in Austin – Texas – USA at Hyatt
Title: Veterans Recreation Supervisor | Resort Activities | Full-Time
Location: Austin – Texas – USA
Type: Full Time
Category: Outdoor/Nature/Animal, Hospitality/Catering
Position: Veterans Preferred – Recreation Supervisor | Resort Activities | Full-Time
Military Veterans are Encouraged to Apply.
The Recreation Supervisor assists in managing the overall operations of the Recreation Department within the hotel. These activities include but are not limited to supervising the beach, pool, child activities, and coordinating the Camp Hyatt program as well as having general management responsibilities of interviewing, scheduling and counseling employees. The Recreation Supervisors are expected to manage the staff on the floor and ensure the shift runs smoothly. They oversee any guest or employee related concerns if necessary and ensure that all the appropriate Hyatt policies are followed at all times. They are the eyes, ears and hands of the department management and as such they are always expected to lead by example.
Expectations and Responsibilities:
Complete all duties to open and/or close recreation for the day.
Ensure that the staff is present, dressed in the full appropriate uniform and preshifted prior to the start of their shift.
Create and distribute the daily staff rotation. Ensure that through-out the shift the staff follows the rotation and break schedules.
Ensure that the all recreation areas are kept clean stocked and are attended to each day and through-out their shift.
Post room charges to guest rooms for recreation retail, activity and Camp Hyatt charges.
Handle guest concerns should they arise and enter situations into the We Care.
Ensure that all staff is following appropriate safety procedures at all time, and are working in a safe work environment.
Monitor inventory and order recreation supplies.
Lead, set example, oversees, and pre-shift recreation attendants.
Ensure that Camp Hyatt’s scheduling and availability is checked throughout shift.
Ensure that Camp Hyatt’s scheduling and availability is checked throughout shift
Ensure that all staff remains polite, courteous and hospitable with a “YES” attitude while working with each other and our guests.
Experience in customer service preferred.