Store Manager Job in Sydney NSW at Lekker Bikes –
Full-time · Sydney
As our Store Manager, you will be working from our newly opened Sydney Brand Store in Alexandria. You will be working from a great inner city location. Together with your team you will be the first personal impression our customers will experience. From our showroom you will host our customers, informing them on our products, and assisting with test-rides and inquiries. Ultimately, this is where you – as a sales rockstar – will excel! Furthermore, you will use your excellent management skills to develop, train and motivate the team.
But it doesn’t simply stop there. You are the jack-of-all-trades when it comes to customers care, support, troubleshooting, and fulfillment. With your hawk-eye on the customer experience, you guide the process of purchase, delivery, and after-sales like a true manager.
You will be working as part of a dynamic team with colleagues across different teams who will be also working from our showroom and office in Alexandria. Together you will bring the LEKKER experience to greater heights.
Ensure the efficient operation of our Berlin brand store to achieve optimal results in sales targets, KPI’s, store presentation and stock levels. You will host our customers, giving them the full LEKKER experience, informing them on our products, assisting with test-rides, answering inquiries and hosting at our LEKKER events.
Motivate the team to achieve optimal results and meet KPI’s. Closely monitor store sales to achieve daily, weekly, monthly and yearly targets and identify any areas of missed opportunities.
Coach and mentor your team to maintain high team morale, a great culture and encourage their individual development by ensuring training needs are met for the team to continue to grow within their roles.
Take charge of store rostering and effectively manage wage costs in store together with our Australian Lead.
Work with your mechanic to ensure that our operations run smoothly and our customers get their bikes delivered in time.
Ensure that all possible data is collected on where our customers are in the sales cycle and how to make them convert across your as well as all available other LEKKER sales channels and share this with the team(s).
Develop our brand store to become a true destination & experience store. Keep our showroom looking its finest and actively develop our shopping experience together with our team(s).
You are our eyes and ears. Collecting all that is oh so important to share with your team to keep improving our game.
Support our customers with great after-sales and customer service.
Demonstrated experience as an Assistant or Store Manager
A proven track record in driving sales and meeting KPI’s and targets.
Operational excellence and experience with stock control.
A minimum of 2 – 3 years of experience in retail, commercial and/or customer support roles. Hospitality experience is considered an advantage.
You are a positive thinker, approachable, and enjoying being of help
You’re able to hold a wrench, fix a tyre and able to learn quickly how our bikes work. In other words: you like bikes!
What we offer?
Competitive Pay range
Workspace in the center of Sydney.
Being part of an international team
Your own LEKKER bike
Endless PingPong and basketball tournament with your colleagues.
Ongoing sales training and development program
Did we mention our exchange program with our teams in Melbourne, Brisbane or Amsterdam? 🙂
Apply for the job
Are you ready to set a new LEKKER landmark in Australia? Then we’d love to hear from you!
About the Company
Company: Lekker Bikes –
Company Location: Sydney NSW