Receptionist/Facilities Coordinator Job in Dublin at Sodexo
Welcoming staff and visitors to the building and arranging Food and Hospitality services.
Delivering a hosting/concierge experience for visitors
Co-ordinating meeting rooms and hospitality bookings
Computer and manual task bookings
Manage courier and postal services
Management of and order of stationary & office supplies
Management of & order of free issue food supplies
Arrange, organise and manage ad hoc activities
Issue access cards to employees, visitors & manage booking system
Activate access cards to employees, visitors & maintain required documentation
Manage car parking facilities
Producing reports as required
Ensuring customer requirements and expectation are met
Act as point of contact for internal/external telephone queries in an efficient and concise manner.
Act as a point of contact for suppliers/contractors and Sodexo Staff who visit and work on site.
Act as point of contact to deal with day to day queries made by the client
Where appropriate, reporting of accidents and incidents
Maintain a tidy and professional reception, meeting rooms & office spaces
Assist with building inductions for new starters if/when required
Assist with setting up of meeting room display/video conferencing equipment for on-site meetings.
To report all maintenance faults to the Service desk and log accordingly.
Coordinate PPMs for subcontractors on site & management of the Facilities PPM of soft and hard services.
Complete & manage Health & Safety Files
Direct and manage Cleaning team liaising with Sub Contractor as required
Conduct Weekly Health and Safety Walks of Building & complete other required Health and Safety documents and checks
Issue Permit to Works for Sodexo and non Sodexo sub contractors
To carry out regular and systematic checks of the meeting rooms ensuring rooms are clean, tidy and set up to standard.
To process invoices e-Profit, track orders where relevant.
Maintain and manage a system for invoicing and close books on a weekly or monthly basis
To attend training courses, as required, in order to keep up-to-date with company legislation, policies and procedures.
To carry out any reasonable request made by client or Sodexo
The Ideal Candidate
Excellent working knowledge of MS Office, Word, Excel , Power Point
Excellent use of English language (written and spoken)
Professional and courteous telephone manner
Exemplary customer services skills
Excellent organisational skills, be efficient, proactive & good time management
Ability to work as an individual and as part of a team
Experience of delivering excellent customer service both face to face and over the telephone
Previous administrative experience essential
Previous experience of working in the field of facilities management
Excellent knowledge of Health & Safety
About the Company
Company Location: Dublin