Night Auditor Jobs in Austin – Texas – USA at Doubletree by Hilton Austin
Title: Night Auditor
Company: Doubletree by Hilton Austin
Location: Austin – Texas – USA
Type: Full Time
Category: Hospitality/Catering, Hotel
We invite you to apply to the DoubleTree Austin, part of the Sage Hospitality management group. You are considering an award winning team with a 30 year history of success in the Austin hospitality market. Our beautiful hotel has been recognized for many years for outstanding performance and our service scores are currently among the top 20 of over 500 Doubletree Hotels in America!
As a part of the Front Office Team, you will be the face of the Doubletree Hotel! We are seeking an energetic individual that loves creating extraordinary experiences for our guests and fellow associates. We are also honored to have been selected as a winner for the local Recognize Good Award for Ethics in Business and have received numerous accolades for our work in the community. We are committed to promoting an enriching work environment and are commitment to developing and promoting our winning team.
We are loaded with perks: Medical, Dental, and Vision Insurance, 401 (k) with employer matching, Sage and Hilton Hotel Discounts across the US, and SO much more!
– Employee Referral Program- $200 to $1,000 based on position
– Free Onsite Parking
– Numerous recognition programs
– Paid Time off for Vacation and Sick days
– 7 Paid Holidays
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
-Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
-Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
-Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
-Balance and close all bank ticket codes, daily.
-Run night audit final after insuring all revenues are in balance nightly.
-Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
-Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
-Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable resp…