Marriott At Your Service Agent Jobs in Salt Lake City at Salt Lake Marriott City Center

Title: Marriott At Your Service Agent

Company: Salt Lake Marriott City Center

Location: Salt Lake City

At Your Service Job Description

At Your Service is the communication hub of the hotel. You as an agent will answer phone calls from outside sources and in-house guests. Must have a strong telephone voice, ability to empathize with callers, and a desire to serve our guests. Helpful to have knowledge of Salt Lake City and surrounding areas. This is a perfect entry level position for applicants interested in hospitality with a potential for growth. Must speak fluent English and have the ability to write in English. This position requires typing, computer skills, email, chat and dispatch on hand held radios. Department also takes all room service orders and enters into Micros system. Excellent telephone voice and skills are required. Ability to manage multiple telephone lines, and track tasks. Customer service and a desire to assist guests with their requests is a demanding part of this job. You also need to have good communication skills as we communicate guest’s requests and other issues to the corresponding department. We have AM and PM shifts available and we are happy to work with students and their school schedules. This is a sitting position where the majority of your shift you are at a desk and answering phone calls. Some lifting may be necessary, however it is limited. This is an entry level position with an opportunity for growth. We look forward to hearing from you!

The department is open:
6am-Midnight 365 days a year…Applicants must have the ability to work any day and any shift including Weekends & Holidays. This position is available for part-time or full-time. Each shift is approximately 8 hours. Overtime is available on occasion, however is not guaranteed. This is a sitting position, however some tasks do require the ability to lift 50lbs, push/pull full recycling bins, and sometimes help lift and tag luggage.

Job Type: Full-time or Part-Time

Salary: $13 /hour

Shifts Vary – Must be able to work mornings, nights, weekends (including Sunday), and holidays. We work with school schedules.

Job Types: Full-time, Part-time

Pay: $13.00 per hour



Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance


8 hour shift

Day shift


Monday to Friday

Night shift

Weekend availability


High school or equivalent (Preferred)


Hotel experience: 1 year (Preferred)

Work Location: One location

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About Salt Lake Marriott City Center