Hospitality Operative Jobs in London – England – UK at Invictus Group

Title: Hospitality Operative

Company: Invictus Group

Location: London – England – UK

Type: Full Time

Category: Hospitality/Catering, Administrative/Clerical

Position:  Hospitality Operative London Up to £25k per annum

Our client is looking for an experience Hospitality Operative to join their growing team in London immediately. You will provide excellent customer service and report into the building manager.

Duties and Responsibilities

·Serve beverages for meetings and events.

·Assisting with the setup of events and functions.

·Assisting at events and functions.

·Serving food.

·Housekeeping in-hours of hospitality area and meeting rooms.

·Ensuring that the client suite and meeting rooms remain in an acceptable condition throughout the day.

·Ensure that any maintenance issues are reported promptly.

·Ensure that all activities are carried out in accordance with the systems.

Essential Skills, Person Specification &Education:

·Working within corporate organisations.

·Maintain high standards of customer focus.

·Good organisational skills.

·Good communication skills

·Excellent written and verbal skills

·Enthusiastic and committed approach

·Tact and diplomacy when dealing with customer, staff and suppliers

·Ability to work under pressure and support the team respectively

·Effective time management and priority setting

·Confident and assertive manner

·A good basic education is essential, with at least GCSE passes in Maths and English or equivalent

·Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent

·Good PC based skills, with experience in Word/Excel and Outlook – intermediate to advance level.

·PowerPoint and Access.

·3 years’ experience in a similar role

·Must demonstrate a strong sense of customer focus.

·Excellent verbal, and good basic standard of written, communication skills.

·Self-motivated and systematic

·Results/ task orientated, attention to detail and accuracy

·Excellent time management and organisational skills

·Commitment to continuous improvement.

·Ability to work as part of a team, as well as independently.

·Committed to customer service delivery

·Reliable and committed

·Confidential and discrete approach

·Calm manner, able to work under pressure and with changing demands and priorities

·Smart appearance

·Be flexible to work outside core office hours from time to time.


About Invictus Group