Front Office Manager Job in Dublin at Jurys Inn
Branch: Jurys Inn Dublin Parnell Street
Location: Jurys Inn Parnell Street, Dublin
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 10/09/2020
Closing date: 26/09/2020
We Welcome Happy #happyistheplacetobe
At Jurys Inn, we are recruiting for a Front Office Manager role to join our great Managment team. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.
As Front Office Manager
You will become an integral member of the team to deliver excellence to all our valued customers in our Reception, Nights and Accommodation departments.
This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.
If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today.
The job –
Manage the Front Office operation, ensuring delivery of exceptional guest service from each are
Assist with the development and achievement of sales targets in line with annual budget.
Ensure adequate resource planning and effective recruitment of front office team members.
Set and review departmental objectives for the team and provide continuous employee feedback through appraisal process and job chats.
Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
Ensure prompt resolution of customer complaints.
Identify, communicate and action all sales leads.
Maximise sales through up-selling, using incentives and promotions.
Ensure awareness and compliance with all Health Safety work practices.
Ensure support of the organisational core values at all times.
Duty Management shifts are an integral part of this role
Some of the great benefits of working for us include:
Earn thousands by referring a friend to work with us
Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
Company Pension Scheme, Life assurance Wellbeing support
28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
The opportunity to work for a well-respected brand where people development is at the heart of our culture
An array of learning courses in which you can attend – the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
Happy Rewards – earn performance based points and use them towards that desired product you’ve been meaning to buy or hey even that well deserved day off!!
Employee of the month earning you a little bonus and fame for that entire month.
Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
Uniform Meals on duty
Monthly / Quarterly engagement activities – we like to have fun while working hard
Annual Charity Event Day- we help and support our communities
Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support
About Jurys Inn Parnell Street
A 4-minute walk from the iconic buildings and statues on O’Connell Street, this polished hotel among shops and eateries is also a 17-minute walk from Dublin Castle and 3 km from the Guinness Storehouse.
Modern rooms offer free Wi-Fi and flat-screen TVs, plus tea and coffeemaking facilities; some add sofabeds. Room service is available.
Amenities include a sleek restaurant/bar with floor-to-ceiling windows, as well as a cafe and a 24-hour fitness room.
About Leonardo Jurys Inn
We’ve come a long way since we opened our first hotel in 1993. Jurys Inn and Leonardo Hotels UK Ireland operate 52 hotels, 36 under the Jurys Inn brand and 16 under the Leonardo brand, – 47 in the UK and 5 in Ireland.
With approximately 4,000 employees and 4 brands we are a dynamic, innovative and fast-growing company with plenty of opportunities to grow and develop your career.
As an employer of choice, we put a big emphasis on career development and as a rule we recruit our operations team members for personality rather than experience – it is all about you and how you interact with others, how you can demonstrate our values which are to be:
Consistent, Friendly, Genuine, Positive and Willing
We believe in developing our people and growing our management teams through our excellent Learning Development programmes. 80% of our General Managers joined the business in operational roles and have progressed through the Company with the help of our great development and the opportunities that exist being a multi-site and growing business.
What is life like in Jurys Inn Leonardo Hotels UK and Ireland?
Our hotels are busy environments with lots of guests passing through each day. All roles within Jurys Inn Leonardo UK and Ireland offer customer interaction, a great deal of variety and a fun friendly working environment.
We strive to make Jurys Inn Leonardo Hotels UK and Ireland, a great place to work and we get all our teams involved in engagement activities such as summer BBQ’s, the annual charity challenge, monthly birthday celebrations, fun Fridays and much, much more.
We think it is a great place to work and so do our teams throughout Jurys Inn Leonardo Hotels UK and Ireland… making us an employer of choice.
Our Vision Values
Our vision is very simply, we aim to exceed our guests’ expectations by delivering outstanding results through exceptional people.
About the Company
Company: Jurys Inn
Company Location: Dublin