Front Desk Associate – $500 Signing Bonus / Specialist-Guest Experience Job in Miami Beach at Residence Inn Miami Beach South Beach
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Company
Company: Residence Inn Miami Beach South Beach
Company Location: Miami Beach
About Residence Inn Miami Beach South Beach
The brand new Residence Inn Miami Beach South Beach hotel, located on 17th Street near West Avenue, is designated by Walk Score® as one of the premier “Walker’s Paradise” hotels near Miami Beach Convention Center and South Beach. Stay minutes from world-class restaurants and shopping on Lincoln Road and take advantage of on-site business services and free Wi-Fi offered throughout our Miami Beach extended stay hotel. Start each morning with complimentary breakfast and unwind after a busy day in modern Miami Beach suites with kitchenettes and signature Marriott bedding, a unique feature offered among extended stay hotels in South Beach. Play golf and tennis at nearby Miami Beach Golf Club or paddle board and kayak to explore the scenic South Beach waterfront and Biscayne Bay. Whether here for business or leisure, the new Residence Inn Miami Beach South Beach offers the amenities and services necessary to meet any travel need.